Pranay Teja Baddam.

Software Engineer @ Bigtincan

Jan 2023 – Present | Glasgow, Scotland

• ▹ Developed and maintained backend services for Content Hub, an enterprise SaaS sales enablement platform, using PHP 8.3, Laravel 6/8, Symfony 4/6, MySQL and Docker.
• ▹ Created and maintained REST APIs consumed by web and mobile clients, implementing Redis caching, OAuth2 authentication, and API versioning to ensure performance and backward compatibility across platform releases.
• ▹ Built and improved background job processing using AWS SQS and Laravel Queues for document conversion, email notifications, and analytics event tracking; monitored system performance using Sentry and AWS CloudWatch.
• ▹ Improved MySQL database performance through query optimisation, indexing, and schema normalisation, using EXPLAIN analysis to identify and resolve slow queries.
• ▹ Contributed to PHP 7.1 - 8.3 and Symfony 4 - 6 upgrades, including deprecated code refactoring, Composer dependency resolution, and security fixes.
• ▹ Collaborated with frontend developers (React), team leads, and project managers across UK, US, and Australian time zones using Jira, Bitbucket, and Slack within an agile environment.
• ▹ Participated in peer code reviews and ensured all new code adhered to company coding guidelines, maintaining consistency, quality and adding PHPUnit test coverage.
• ▹ Project: Digital Sales Rooms & Pitch Builder. Built backend functionality using Laravel and MySQL for secure content sharing with external stakeholders, including access controls, usage tracking, and engagement analytics via REST APIs; contributed to Pitch Builder backend workflows for buyer-specific presentations.